Pier 1 Solutions: Technology Solutions

Frequently Asked Questions

Customer Corner:

Q) Can I pay an invoice online?

A) Only invoices below $2000 can be paid online. If you would like to pay your invoice online, please put in a request and we will reply with instructions. You can then pay your invoice in the Customer Corner section.

Q) What is the Customer Corner?

A) The Customer Corner is an exclusive area for existing customers to submit a support request online, pay an invoice, etc. You can request a login by contacting us directly.

General & Customer Service:

Q) Can I register my domain through Pier 1 Solutions?

A) Yes, you can. We use various registrars for domains so please contact us for more details.

Q) Do you host websites?

A) Yes we do, but generally only for clients whose sites we have developed. However, if you have a specific request, please contact us to discuss options.

Q) Which Merchant Account do you use for Development?

A) We work with First Data Corp/Concord, but we can also work with other merchants that use Authorize.net or any standard gateway.

Q) Do you do custom development?

A) We do use existing products but can also do various degrees of custom development for any kind of web-based or database related requirement. Please contact us to discuss your options.

Q) Do you do Search Engine Optimization?

A) We include Search Engine Optimization (SEO) as part of our development plan and provide a marketing plan for our customers based on their needs.

Q) What technologies do you use for Web Development?

A) We focus mainly in ASP, ASP.NET, PHP programming languages with SQL Server, Oracle or mySQL databases. We also use the latest Flash/Action scripting for animations.

Q) How long would my website take to be developed?

A) The typical cycle is 3-5 weeks for a small-medium size website. This time frame is totally dependent on the customer’s needs, preparedness and availability. For a new business, add 30-40% additional time.

Q) How much does it cost to develop a website?

A) A website can cost anywhere between $500 and $500,000 – it really depends on the customer’s needs. The best solution is to come up with a budget you are willing to spend and let us maximize the value by providing what we can for you.